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Robert Half Customer Service Representative in STERLING HEIGHTS, Michigan

Description If you love building solid customer relationships, this Customer Service Representative position via Robert Half might be for you. Articulate and highly-skilled Customer Service Representative candidates could find an excellent career opportunity in this position. This Customer Service Representative position is based in the Sterling Heights, Michigan region and is a short-term contract / temporary to hire employment opportunity. If you want to work in a dynamic, rapidly-changing call center, this could be the job for you!

Major responsibilities

  • Provide accurate, friendly customer service in a timely fashion

  • Field and send written business correspondence

  • Be a part of business development by by actively cross-selling and referring customers

  • Receive and place telephone calls Requirements - Strong technical skills including proficiency with MS Office

  • Solid understanding of Call Center Customer Service

  • Deep understanding of Health Care

  • Microsoft Outlook experience

  • Comfort in pursuing resolutions to complicated customer inquiries using complex research methods

    • Solid understanding of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
  • Demonstrated ability to interact effectively with internal and external partners and clients/customers

  • Proven computer skills

  • 1+ years of past relevant experience

  • Ability to effectively interact, verbally and in writing

  • Customer service and office administrative skills

  • Ability to simplify complex problems and build solutions

  • Positive attitude and an engaging businesslike approach

If you seek to deliver great customer outcomes and want to improve your customer service skills to deliver personalized service specific to individual customer needs, we want to hear from you now. Apply today!

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app ( and get 1-tap apply, instant notifications for AI-matched jobs, and more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit for more information.

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