Robert Half Customer Service Representative in Summit, New Jersey
If you're looking for work in a dynamic, rapidly changing call center, this Customer Service Representative opportunity via Robert Half might be for you! If you love building solid customer relationships, and are articulate and highly-skilled, this Customer Service Representative position might be for you. This Customer Service Representative job is long-term contract / temporary, and fully remote.
What you get to do every single day
Contribute accurate, friendly customer service in a timely fashion
Organize and route incoming telephone calls
Manage the fielding and sending of important written business correspondence
You will likely support business development and client referral goals by actively cross-selling and referring customers
Requirements - Proven computer skills
Demonstrated talents in communicating and interacting with clients/customers, both internal and external
Enthusiastic attitude and an engaging businesslike approach
Solid understanding of customer service
Knowledge of call centers
Foundational knowledge in Microsoft Excel
Deep understanding of Microsoft Word
1+ years of past relevant experience
Strong communication and social skills and able to receive criticism well
Eager problem-solver who listens for customer cues and actively resolves problems with grace and integrity
- Solid understanding of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
Demonstrated experience performing extensive research to resolve complex customer inquiries
Strong customer service and office administrative skills
If you seek to deliver great customer outcomes and want to improve your customer service skills to deliver personalized service specific to individual customer needs, we want to hear from you now. Apply today!
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.
Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.