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Robert Half Construction-Related Customer Service Rep & Sales Assoc in Sun Prairie, Wisconsin

Description

Construction-related company in Sun Prairie is looking for a Customer Service Representative and Sales Associate to join its growing team! This role is immediately full-time (not contract)! It is 40 hours per week, with a couple hours of overtime anticipated each week. You will work Monday-Friday, but not on weekends!

In this role, you will:

  • Provide excellent customer service and provide consultation to homeowners wanting assistance with doors, windows and decking

  • Receive materials and coordinate returns as necessary

  • Help with invoices, packing slips, shipping, and receiving orders

  • Assist with sales of building materials, windows, doors, and mill work to contractors and home owners

  • Provide general administrative/clerical work, such as creating and processing inventory transfers and purchase orders, data entry, scanning, filing…etc.

  • Work with Yardmen, Dispatch, or Store Manager to keep up with the flow of the day and help customers load orders into their vehicles

  • Acknowledge and maintain control over and help walk-in retail customers and business to business customers

  • Be able to perform general organization and housekeeping of the store

  • Be able to follow procedures, document them and make them more efficient

  • Work well independently and in a team environment

  • Answer the phones in a timely manner and in a friendly, detail oriented voice

  • Handle special orders and returns, and maintain Inventory

    If you have experience working in the construction or trades AND have a customer service attitude, then this is the job for you! Apply today!

    Requirements - Creative problem solver who anticipates risks and opportunities and maintains a vision for continuous improvement

    • Demonstrated experience performing extensive research to resolve complex customer inquiries

    • Adeptness in Annual Physical Inventory

    • Wood Shop experience

    • Customer service experience

    • Strong familiarity with Commercial Construction Projects

    • Construction experience

    • Commercial Construction Projects experience

    • Demonstrated knowledge of Construction Applications Software

    • Excellent verbal, written, and social skills

    • success driven attitude and an engaging businesslike approach

    • Ability to use multiple computer systems, applications, and utilize search tools to find information

    • Strong customer service and office administrative skills

    • Ability to exude confidence, knowledge, and empathy when interacting with internal and external partners and clients/customers

    • Knowledge of Customer Relationship Management (CRM) systems

    • Experience with Microsoft Office required

    • 2+ years of past relevant experience in construction or the trades is required

    We are looking for a service 'champion' who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction. If this aligns with your experience or career goals, don't hesitate to contact us today

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

2021 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (www.roberthalf.com/terms-of-use).

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