Robert Half International Help Desk Analyst III in Sunrise, Florida
Provide tier 2 & 3 support
Assist executives and troubleshooting escalated matters
Effectively manage and or directly resolve all support tickets, prioritizing and escalating as necessary
Provide ongoing support services for local and remote end-user in network and Windows system troubleshooting skills
Assist end users with network setup and troubleshooting from a remote location
Maintain a high level of customer service
Employ operational knowledge on a day to day basis in the following areas:
Microsoft Active Directory
Network: routing, switching, networking equipment
Robert Half Technology matches IT professionals with some of the best companies on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities. Our personalized approach, innovative matching technology and global network with local market expertise help you find the technology jobs that match your skills and priorities — fast. By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets.
From philanthropy to environmental stewardship to employee programs, Robert Half is proud to have an active role in the communities in which we live and work. Our company has appeared on FORTUNE’s “Most Admired Companies” list every year since 1998.
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Contact your local Robert Half Technology office at 888.490.4429 or visit www.roberthalf.com/jobs/technology to apply for this job now or find out more about other job opportunities.
All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
© 2020 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.
Salary: $22.84 - $26.44 / Hourly
Location: Sunrise, FL
Date Posted: October 23, 2020
Employment Type: Temp to Hire
Job Reference: 01000-0011431291
Staffing Area: Technology u0026 IT