Robert Half International Help Desk Manager in Sunrise, Florida
Provide tier 2 & 3 support
Assist executives and troubleshooting escalated matters
Effectively manage and or directly resolve all support tickets, prioritizing and escalating as necessary
Provide ongoing support services for local and remote end-user in network and Windows system troubleshooting skills
Assist end users with network setup and troubleshooting from a remote location
Maintain a high level of customer service
Employ operational knowledge on a day to day basis in the following areas:
Microsoft Active Directory
Network: routing, switching, networking equipment
Microsoft Office Suite
Robert Half Technology matches IT professionals with remote or on-site jobs on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities.
Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches you with jobs.
When you work with us, you’re working with the best. Robert Half has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.
Questions? Call your local office at 1.888.490.4429. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.
Salary: $28.54 - $33.04 / Hourly
Location: Sunrise, FL
Date Posted: November 30, 2020
Employment Type: Temp to Hire
Job Reference: 01000-0011431285
Staffing Area: Technology u0026 IT