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Robert Half International Product Quality Analyst in Sylmar, California

Description

One of Robert Half's Fortune 500 Medical Device clients is looking for a Product Quality Analyst! This position will involve interacting with customers to assess product quality and perform various analyses of metrics and data. If this is something which would interest you, apply today!

Daily Duties:

  • Analyze and resolve customers technical and clinical questions regarding products.

  • Correspond with customers regarding the results of inquiries and analysis of products.

  • Use discretion in escalating unusual product performance issues

  • Collaborate with engineering to resolve customer complaints.

  • Participate in product improvement teams field failure analysis and other analytical improvements.

    Requirements

Requirements:

  • This position requires a very high degree of technical competence and communicative ability in order to receive evaluate investigate and respond to customers' questions and complaints

  • A high degree of interpersonal relations skills.

  • Strong verbal and written communication skills.

  • PROBLEM SOLVING: Must be able to work under pressure and stress common to office environments.

  • Must be able to maintain a high degree of accuracy and analytical thinking.

  • Must be able to deal effectively with problems and customers on the telephone.

Robert Half Technology matches IT professionals with remote or on-site jobs on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities.

Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches you with jobs.

When you work with us, you’re working with the best. Robert Half has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.

Questions? Call your local office at 1.888.490.4429. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2020 Robert Half Technology. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (www.roberthalf.com/terms-of-use).

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