Robert Half Customer Service Representative in SYRACUSE, New York
Description Customer Service Representatives will be interested in Robert Half's new position if they love building solid customer relationships and want to work in the growing Construction/Contractor industry. This Customer Service Representative position could be an excellent career opportunity for you, if you are articulate and highly-skilled. This could be the Syracuse, New York Customer Service Representative position you're looking for, if you're available for a long-term contract / temporary to hire engagement. If you want to work in a dynamic, rapidly-changing call center, this could be the job for you!
May support business development and client referral goals by actively cross-selling and referring customers
Retrieve and oversee the sending of written business communications
Manage incoming telephone calls
Provide accurate, friendly customer service in a timely fashion Requirements - Ability to exude confidence, knowledge, and empathy when interacting with internal and external partners and clients/customers
Experience with Microsoft Office required
Strong computer skills including customer database systems
Ability to simplify complex problems and build solutions
Computer Data Entry experience
Phone Etiquette experience required
Customer service experience
Excellent written, verbal and social communication skills
Proven experience going the extra mile to solve complex customer inquiries via extensive research
Positive attitude and an engaging businesslike approach
Strong customer service and office administrative skills
2+ years' experience of demonstrated performance in a goal-driven & customer-focused environment preferred
- Proven knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
If you are a service 'champion' who looks to improve and deliver personalized service based on individual customer needs, we want to hear from you. Contact us today!
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.