Robert Half International Help Desk Analyst I in SYRACUSE, New York
Robert Half Technology is working with a rapidly expanding company in the Engineering industry, looking to full-time a Help Desk Analyst to support local and field users. To be successful in this Help Desk Analyst role, you should be a creative problem solver who enjoys working in a dynamic and rapidly-changing work environment. Because this Help Desk Analyst role is very visible within the company, you will have the opportunity to make a positive impact on the department and organization. This Help Desk Analyst role is located in the Syracuse, New York area and is a long-term temporary-to-full-time opportunity.
What you get to do every day
Contribute IT support for productivity software, operating systems, and a variety of other applications used internally
Independently investigate and implement solutions to technical issues
Help and follow up on technical help tickets submitted via phone, email, and walk-ups
Identify recurring technical issues and propose solutions to address the root of the problems
Command of Microsoft Windows 10
Comprehensive knowledge of Provide Technical Support
Background in user administration and bug fixing in a client server environment
Familiarity with basic networking concepts
IT support ticketing system experience highly valued
Proven experience in installing and configuring operating systems, networked and local printers, and business applications
Strong problem-solving skills
Robert Half Technology matches IT professionals with some of the best companies on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities. Our personalized approach, innovative matching technology and global network with local market expertise help you find the technology jobs that match your skills and priorities — fast. By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets.
From philanthropy to environmental stewardship to employee programs, Robert Half is proud to have an active role in the communities in which we live and work. Our company has appeared on FORTUNE’s “Most Admired Companies” list every year since 1998.
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Contact your local Robert Half Technology office at 888.490.4429 or visit www.roberthalf.com/jobs/technology to apply for this job now or find out more about other job opportunities.
All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
© 2020 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.
Location: SYRACUSE, NY
Date Posted: September 14, 2020
Employment Type: Temporary
Job Reference: 02960-0011557781
Staffing Area: Technology u0026 IT