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Robert Half Provider Success Assistant in Tacoma, Washington


Robert Half has partnered with a healthcare organization in search of their next Provider Success Assistant! This non-clinical position is responsible for supporting post-acute telemedicine providers during their initial onboarding and while on their shift. The Provider Success Assistant becomes the go-to resource for providers by enabling more efficient clinical workflows, helping to schedule and triage patients, and otherwise facilitate routing and signing forms, obtain documentation and enable charge capture, and support technical issues while on shift.


Help triage inbound patient calls

Validate provider provisioning and schedules in telemedicine software

Ensure providers have captured all billable charges during shift

Scheduling and facilitating Virtual Patient Round

Support completion of paperwork, orders, and documentation

Support login issues to EHRs, RN login issues to VCP (helpdesk issues)

Facilitating handoffs between providers

Supporting pharmacy workflows and orders

Data mining EMRs for transfers out


Excellent analytical and critical-thinking skills

Excellent organizational skills, attention to detail, and accuracy

Excellent written and oral communication skills

Excellent interpersonal skills

Creative and persistent problem solving ability

Service oriented attitude (towards both internal and external customers)

Ability to multi-task and prioritize workload in a fast-paced environment

Proficiency with Microsoft Office Suite

Minimum: 2-3 years’ experience working with healthcare operational management, including working knowledge of the home health industry

­Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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Questions? Call your local office at 1.888.490.4154. Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit for more information.

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