Job Information
Robert Half Job title : IT Support Technician in Tampa, Florida
Description Robert Half is scouting out talented Desktop Support Technicians who are able to relay difficult technical information to non-technical users in an easily understandable and concise format. If you are a problem solver who enjoys working in a challenging and positive environment, this may be the Desktop Support Technician position for you. This Desktop Support Analyst role is a long-term contract / temporary opportunity based in the Tampa, Florida, area.
What you get to do every day
Curate records of daily data communication transactions, issues and remedial actions taken or installation activities
Meet regularly and effectively with ticket submitters
Offer support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems
Administer computer desktop support in accordance with established policies and procedures
Maintain, analyze, and fix computer systems, hardware, printers, and computer peripherals
Resolve computer problems, and give guidance on appropriate action/solutions
Match hardware repairs with the appropriate vendors Requirements - Desktop support or related experience
Ability to write reports, business correspondence, user instructions, and procedure manuals
Practical knowledge of Phone Presenc
Solid understanding of Desktop Hardware
Experience with Upgrades
Experience with shell scripting
Good understanding of Active Directory
Knowledge of Ticketing System
Comprehension of C-Suite
Proven knowledge of Microsoft Word
Strong familiarity with sales
General familiarity with Workstation Support
Comprehensive knowledge of customer service
Foundational knowledge in Workstations
Prior experience with Terminations
Solid understanding of Laptop Hardware
Previous experience working with Deskside Support
Wide ranging experience with Automation
Well-founded grasp of About Time
Foundational knowledge in Microsoft Excel
Earlier work involving Microsoft PowerPoint
Communication experience
Quality experience with reconciliations
Hands-on experience with Microsoft Office Suites
Deep understanding of Record Keeping
Technical Support experience
Skills in Execute
Technology Doesn't Change the World, People Do.®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.
Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.
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