Robert Half Corporation Jobs

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Robert Half Job title : IT Support Technician in Tampa, Florida

Description Robert Half is scouting out talented Desktop Support Technicians who are able to relay difficult technical information to non-technical users in an easily understandable and concise format. If you are a problem solver who enjoys working in a challenging and positive environment, this may be the Desktop Support Technician position for you. This Desktop Support Analyst role is a long-term contract / temporary opportunity based in the Tampa, Florida, area.

What you get to do every day

  • Curate records of daily data communication transactions, issues and remedial actions taken or installation activities

  • Meet regularly and effectively with ticket submitters

  • Offer support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems

  • Administer computer desktop support in accordance with established policies and procedures

  • Maintain, analyze, and fix computer systems, hardware, printers, and computer peripherals

  • Resolve computer problems, and give guidance on appropriate action/solutions

  • Match hardware repairs with the appropriate vendors Requirements - Desktop support or related experience

  • Ability to write reports, business correspondence, user instructions, and procedure manuals

  • Practical knowledge of Phone Presenc

  • Solid understanding of Desktop Hardware

  • Experience with Upgrades

  • Experience with shell scripting

  • Good understanding of Active Directory

  • Knowledge of Ticketing System

  • Comprehension of C-Suite

  • Proven knowledge of Microsoft Word

  • Strong familiarity with sales

  • General familiarity with Workstation Support

  • Comprehensive knowledge of customer service

  • Foundational knowledge in Workstations

  • Prior experience with Terminations

  • Solid understanding of Laptop Hardware

  • Previous experience working with Deskside Support

  • Wide ranging experience with Automation

  • Well-founded grasp of About Time

  • Foundational knowledge in Microsoft Excel

  • Earlier work involving Microsoft PowerPoint

  • Communication experience

  • Quality experience with reconciliations

  • Hands-on experience with Microsoft Office Suites

  • Deep understanding of Record Keeping

  • Technical Support experience

  • Skills in Execute

Technology Doesn't Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2022 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/terms-of-use) .

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