Robert Half Corporation Jobs

Job Information

Robert Half Workplace Experience (Concierge) in Tampa, Florida

Description

We are offering a contract employment opportunity for a Front Desk Coordinator in Tampa, FL. The role involves providing exceptional customer service and managing various office functions within the telecom industry.

Responsibilities:

• Provide personal services to employees and guests such as arrangement of transportation, travel arrangements, and other services as needed.

• Display a warm and professional greeting to all those entering the property and answer telephone inquiries in a friendly manner.

• Maintain accurate records of service requests and track their status while responding promptly with accurate and thorough information according to the specific request.

• Arrange and confirm recreational, dining, and business activities as well as maintain a file of services including transportation sources, accommodations, and referral contacts.

• Serve as a point of contact for the facilities team as a representative of the Workplace Concierge team.

• Follow security and emergency procedures defined for the property, responding to emergency situations in a calm, efficient manner.

• Summon appropriate assistance and make appropriate notifications in accordance with operating procedures.

• Utilize Microsoft Office Suite and other handheld mobile technologies and applications to perform duties efficiently.

• Supervise various office functions and ensure smooth operation of the property.

• Handle and resolve complaints, maintain logs, and perform ad hoc financial tasks when required.

Requirements • Proven experience in Customer Service roles

• Proficient in Office Functions and Microsoft Office Suites

• Capable of Answering Inbound Calls and handling customer Complaints professionally

• Experience in Supervising staff and managing Receptionist Duties

• Knowledge of Security protocols within an office environment

• Ability to handle Correspondence and maintain effective Communication Skills

• Can Perform Ad Hoc Financial tasks and understand Financial Notes

• Familiarity with Facility and Property management

• Proficient in Reporting, Shipping, and maintaining Logs

• Experience in making Travel Arrangements and handling Reservation tasks

• Comfortable working Onsite and using Zoom for virtual meetings

• Knowledge of Transportation Services and Concierge Services

• Ability to Maintain Records meticulously

• Strong Analytical Skills

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .

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