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Robert Half Customer Service Representative in Tempe, Arizona

Description

This Customer Service Representative position via Robert Half might be for you, if you like the idea of working in a dynamic, rapidly-changing call center and you're bilingual. Articulate, highly-skilled Customer Service Representatives will be preferred in this position focused on building solid customer relationships. This long-term contract / temporary to hire Customer Service Representative position in Tempe, Arizona could be perfect for you!

Your responsibilities

  • May support business development and client referral goals by actively cross-selling and referring customers

  • Field and send written business correspondence

  • Offer friendly, accurate customer service in a timely fashion

  • Receive and place telephone calls

    Requirements

  • Familiarity with Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

  • Strong proficiency in Excel and other Microsoft Program skills required

  • Excellent computer skills

  • Solid understanding of Answering Inbound Calls

  • Administrative Office experience required

  • navigating basic office equipment and protocols experience preferred

  • Direct Phone Calls experience

  • Strong communication skills and able to receive criticism well

  • Excellent customer service and office administrative skills

  • 2+ years' experience of proven performance in a goal-driven & customer-focused environment desired

  • Demonstrated experience performing extensive research to resolve complex customer inquiries

  • Supportive, positive attitude with a professional demeanour applied to all tasks

  • Ability to simplify complex problems and build solutions

  • Demonstrated talents in communicating and interacting with clients/customers, both internal and external

If you are a service 'champion' who looks to improve and deliver personalized service based on individual customer needs, we want to hear from you. Contact us today!

­Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Questions? Call your local office at 1.888.490.4154. Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2022 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/terms-of-use) .

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