Robert Half Customer Service Representative in Tempe, Arizona
Bilingual Customer Service Representatives will be interested in Robert Half's new position if they love building solid customer relationships. This Customer Service Representative position is an excellent career opportunity for an articulate, highly-skilled candidate. If you're looking for a short-term contract / temporary to hire position in Tempe, Arizona, this Customer Service Representative opportunity could be for you! The position will be based in a dynamic, rapidly-changing call center.
Handle incoming telephone calls
Receive and send written business correspondence
Offer friendly, accurate customer service in a timely fashion
You will likely support business development and client referral goals by actively cross-selling and referring customers
Requirements - 2+ years' experience of demonstrated performance in a goal-driven & customer-focused environment preferred
Excellent problem-solving skills
Supportive, positive attitude with a professional demeanour applied to all tasks
Strong communication and social skills and able to receive criticism well
- Knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
Direct Phone Calls experience
Adeptness in Veterans Benefits
Experience with Call Center Customer Service
Proficiency in Administrative Office
Demonstrated knowledge of Dental Benefits
Foundational knowledge in navigating basic office equipment and protocols
Answering Inbound Calls experience
General familiarity with Inbound Call Center
Comfort in pursuing resolutions to complicated customer inquiries using complex research methods
Strong customer service and office administrative skills
Excellent computer skills
Demonstrated ability to interact effectively with internal and external partners and clients/customers
Proficiency with Microsoft office applications
If you seek to deliver great customer outcomes and want to improve your customer service skills to deliver personalized service specific to individual customer needs, we want to hear from you now. Apply today!
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.
Questions? Call your local office at 1.888.490.4154. Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.