Robert Half International Customer Service Representative in Texarkana, Texas
Description Are you looking for work via Robert Half? You might be interested in this Customer Service Representative position in a dynamic, rapidly-changing call center. We are seeking an articulate, highly-skilled Customer Service Representative who loves building solid customer relationships. This could be the Texarkana, Texas Customer Service Representative position you're looking for, if you're available for a short-term contract / temporary engagement.
How you will make an impact
Manage and place incoming telephone calls
Through your success in the role, you will support business development and client referral goals by actively cross-selling and referring customers
Field and send out send written business correspondence
Give exceptional customer service in a timely fashion Requirements - Strong communication skills and able to receive criticism well
- Knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
success driven attitude and an engaging businesslike approach
Proficiency with Microsoft Office applications
Proven experience going the extra mile to solve complex customer inquiries via extensive research
Customer service experience
Perform Data Entry experience preferred
Deep understanding of data entry
Solid understanding of customer service
Strong customer service and office administrative skills
Demonstrated talents in communicating and interacting with clients/customers, both internal and external
2+ years' experience with performing in a goal-driven & customer-focused environment preferred
Basic knowledge in computer software programs and office equipment
Ability to recognize, evaluate, and resolve problems effectively
We are looking for a service 'champion' who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction. If this aligns with your experience or career goals, don't hesitate to contact us today
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.
Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.