Robert Half Customer Service Representative in THORNVILLE, Ohio
If you're looking for work as a Customer Service Representative, this position via Robert Half, situated in a dynamic, rapidly-changing construction organization, might be for you! If you are articulate and highly-skilled, you might be the Customer Service Representative we are looking for to build solid customer relationships. This could be the long-term contract Customer Service Representative position you're looking for, if you can work in Thornville, Ohio!
What you get to do every single day
Organize and route incoming telephone calls
Receive and send written business correspondence
By being successful in your role, you will facilitate business development and client referral goals by actively cross-selling and referring customers
Deliver outstanding, friendly customer service in a timely fashion
Requirements - Excellent verbal, written, and social communication skills
Proven experience going the extra mile to solve complex customer inquiries via extensive research
2+ years' experience of demonstrated performance in a goal-driven & customer-focused environment preferred
Ability to navigate multiple computer systems and applications
- Solid understanding of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
Comprehensive knowledge of Call Center Customer Service
Microsoft Office experience preferred
Comfort and confidence when interacting with internal and external partners and clients/customers
Strong customer service and office administrative skills
Supportive, positive attitude with a professional demeanour applied to all tasks
Excellent problem-solving skills
If you are committed to delivering an exceptional customer experience to each and every customer you interact with and are a customer service 'champion', we want to hear from you. Submit your resume today!
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.
Questions? Call your local office at 1.888.490.4154. Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.