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Robert Half Application Product Owner / Manager in Torrance, California

Description

Robert Half is looking for a proactive Product Owner to join as a key member of our client's Digital DevOps product team.

This role is a long-term, multiyear contract employment opportunity with an exciting, technically progressive client based in the Torrance, California area. You will work with industry leading professionals for a fast paced, globally recognized company to help drive forward critical business initiatives.

Onsite requirements are 1 - 2 days a week.

Your responsibilities:

You will own responsibilities across the entire software development life cycle for projects and production support. For example, you will drive grooming sessions, capture requirements and acceptance criteria, aid the prioritization and sizing of work, prepare and perform user acceptance testing, assist field training, craft customer/ field / stakeholder communications, perform demos, support launch and triage during warranty, You should be as comfortable collaborating with UX, marketing and training as you are working with engineering, testing, SOX, compliance and legal. You will be open to ambiguity and quickly flex to iterate on research and refine for changing conditions. You use outstanding written and verbal multidisciplinary communication skills and an eagerness to make steady progress to successfully engage business and IT partners from AHFC, enterprise or external vendors.

As a Product Owner for a financial services provider, you are detail oriented, own a high level of accountability and hold an elevated standard for quality. You are a fast learner who will become a subject matter expert on payment flows, business rules, account conditions, customer personas, etc. You will measure and analyze metrics for business cases and platform reporting. You seek operational excellence as a key team member for our Digital Delivery Center, using your keen eye for optimization and continuous improvement of methodologies, tooling and best practices.

Requirements

• BA/BS degree

• 3-5 years of digital product owner or business analysis experience

• Service orientation and excellent written / oral communication skills to collaborate effectively with internal/ external, technical / business

• Strong analytical and problem-solving skills. Ability to gather/ refine complex business requirements, recommend decisions and identify interdependencies

• Detail oriented organizational skills; ability to drive multiple initiatives simultaneously

• Self-starter with track record of growing responsibilities; ability to manage up

Minimum Technology Experience

• Agile methodology experience

• 3 years of Salesforce or CRM experience

Additional Areas Strongly Preferred

• [PREFER] 2 years of financial services or automotive industry experience

• [PREFER] SAFe Agile certification for Product Owner or Scrum Master

• [PREFER] Business operations experience (e.g. call center agent, business continuity, compliance, legal, SOX)

• [PREFER] Experience as former or current customer

• [PREFER] Working knowledge of Azure DevOps (ADO)

• [PREFER] Salesforce certifications, such as Admin (or ability to gain in Year 1); developer skills not required

• [PREFER] Experience with client toolset: mobile and web services (AWS, Azure), Adobe Analytics, mainframe, MQ, client-server applications

Technology Doesn't Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Questions? Call your local office at 1.888.490.4429. Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

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