Job Information
Robert Half Customer Support Representative in Torrance, California
Description Customer Service Representatives might be interested in this Manufacturing field opportunity via Robert Half, in a dynamic, rapidly changing call center. Articulate, highly-skilled Customer Service Representatives will be preferred in this position focused on building solid customer relationships. This short-term contract / temporary Customer Service Representative position in Torrance, California could be perfect for you!
Major responsibilities
Through your success in the role, you will support business development and client referral goals by actively cross-selling and referring customers
Organize and route incoming telephone calls
Retrieve and oversee the sending of written business communications
Deliver outstanding, friendly customer service in a timely fashion Requirements - Hands-on knowledge of MS Office Suite
A consistently positive approach to your work that is rooted in a businesslike professionalism
Ability to navigate multiple computer systems and applications
Demonstrated talents in communicating and interacting with clients/customers, both internal and external
Ability to communicate verbally and in writing effectively throughout all levels of the company
2+ years' experience of proven performance in a goal-driven & customer-focused environment desired
Creative problem solver who anticipates risks and opportunities and maintains a vision for continuous improvement
Proven experience going the extra mile to solve complex customer inquiries via extensive research
Customer service experience
- Foundational knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
Excellent customer service and office administrative skills
If you are committed to delivering an exceptional customer experience to each and every customer you interact with and are a customer service 'champion', we want to hear from you. Submit your resume today!
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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