Robert Half Corporation Jobs

Job Information

Robert Half Customer Service Representative in Trenton, New Jersey

Description

Growing Company Seeks Customer Service Representative!

Robert Half is seeking an articulate, highly-skilled Customer Service Representative in the growing Health Pharm/Biotech industry. Are you always outgoing and sociable? This could be a great position for you. Be prepared to come into a dynamic and fast-paced environment in this role. If you're looking for work remotely and can work a long-term contract / temporary to hire position, this could be the Customer Service Representative opportunity for you!

Major responsibilities

  • Deliver outstanding, friendly customer service in a timely fashion

  • Through your success in the role, you will support business development and client referral goals by actively cross-selling and referring customers

  • Receive and send written business correspondence

  • Handle incoming telephone calls

    Requirements - Ability to use multiple computer systems, applications, and utilize search tools to find information

  • Customer service and office administrative skills

  • Microsoft Office experience preferred

  • No stranger to performing extensive research to resolve complex customer inquiries

    • Proven knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
  • Creative problem solver who anticipates risks and opportunities and maintains a vision for continuous improvement

  • Excellent communication skills (written and verbal)

  • Enthusiastic attitude and an engaging businesslike approach

  • Data entry experience required

  • Solid understanding of customer service

  • Proficiency in order entry

  • 2+ years' experience of proven performance in a goal-driven & customer-focused environment desired

  • Ability to exude confidence, knowledge, and empathy when interacting with internal and external partners and clients/customers

We are looking for a service 'champion' who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction. If this aligns with your experience or career goals, don't hesitate to contact us today

­Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2022 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/terms-of-use) .

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