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Robert Half Credit & Collections Specialist in TREVOSE, Pennsylvania


Our client is seeking a Credit and Collections Specialist. The successful Credit and Collections Specialist will:

Maintain Accounts Receivable aging at current terms through pro-active collection activities for

all accounts in assigned portfolio

Update customer maintenance with current client contact information for invoice remittance

and follow up

Record outcomes of customer collection outreaches with relevant details following the process

defined by management

Work with appropriate sales and operations teams to resolve any customer order and shipping

issues discovered during the invoicing and collection process

Meet or exceed established team and individual collections goals and KPIs

Perform custom billing, reporting, adjustments, reconciliation and auditing of any customer

order related issues

Analyze credit / business risk and assign credit limits within scope of authority and in

accordance with policies and procedures, or make recommendations to management on limits

outside of scope of authority

Make decisions on granting credit to customers who are not paying on time or have

questionable creditworthiness

Provide front-line service for all Credit and AR inquiries on accounts in portfolio

Serve as the backup for preparation of the daily deposit of customer remittances and record

same in the ERP system

Serve as the backup for the preparation of the daily report to Corporate Headquarters of all

cash in and cash out entries

Identify opportunities for process improvements

Perform additional duties and assignments as directed


The successful Credit and Collections Specialist will possess:

Bachelor’s Degree in Accounting or Finance preferred

5+ years of collections experience in a business-to-business environment, with proven ability to

reduce overdue accounts for an assigned portfolio

Strong written and oral communication skills required

Excellent customer service skills required with the ability to handle difficult customer situations

Excellent time management and problem-solving skills required

Strong knowledge or MS Excel, including pivot tables and Vlookups

ERP system experience (Visual Manufacturing and SAP experience a plus

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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Questions? Call your local office at 1.888.490.5461. Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit for more information.

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