Robert Half International Customer Service Representative in Troy, Michigan
OfficeTeam has an excellent career opportunity for an articulate, highly-skilled Customer Service Representative. Are you someone who loves creating durable and productive customer relationships? Then this may be the role for you. This position is based in a dynamic and fast-paced environment. This could be the long-term temporary Customer Service Representative position you're looking for, if you can work in Troy, Michigan!
What you get to do every day
You will likely support business development and client referral goals by actively cross-selling and referring customers
Field and send written business correspondence
Provide accurate, friendly customer service in a timely fashion
Handle incoming telephone calls
For consideration for this position, please call us at 248-205-5581 and ask for a Talent Solutions Professional
Familiarity with Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, High rise, and Insightly
1+ years of past relevant experience
Ability to interact effectively with internal and external partners and clients/customers
Positive attitude and an engaging businesslike approach
Active problem-solver who listens for customer cues and actively resolves problems with grace and integrity
Advanced Microsoft Office skills
Strong computer skills including customer database systems
Excellent customer service and office administrative skills
Comprehensive knowledge of Call Center Customer Service
Deep understanding of data entry
Medical Insurance Verification experience required
Proven experience going the extra mile to solve complex customer inquiries via extensive research
Excellent written/verbal communication and organizational skills
If you seek to deliver great customer outcomes and want to improve your customer service skills to deliver personalized service specific to individual customer needs, we want to hear from you now. Apply today!
OfficeTeam, a Robert Half Company, matches professionals in the administrative field with remote or on-site jobs on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you.
Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.
When you work with us, you’re working with the best. has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.
Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.