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Job Information

Robert Half International Customer Service Representative in Troy, Michigan

Description

OfficeTeam has an excellent career opportunity for an articulate, highly-skilled Customer Service Representative. Are you someone who loves creating durable and productive customer relationships? Then this may be the role for you. This position is based in a dynamic and fast-paced environment. This could be the long-term temporary Customer Service Representative position you're looking for, if you can work in Troy, Michigan!

What you get to do every day

  • You will likely support business development and client referral goals by actively cross-selling and referring customers

  • Field and send written business correspondence

  • Provide accurate, friendly customer service in a timely fashion

  • Handle incoming telephone calls

For consideration for this position, please call us at 248-205-5581 and ask for a Talent Solutions Professional

Requirements

  • Familiarity with Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, High rise, and Insightly

  • 1+ years of past relevant experience

  • Ability to interact effectively with internal and external partners and clients/customers

  • Positive attitude and an engaging businesslike approach

  • Active problem-solver who listens for customer cues and actively resolves problems with grace and integrity

  • Advanced Microsoft Office skills

  • Strong computer skills including customer database systems

  • Excellent customer service and office administrative skills

  • Comprehensive knowledge of Call Center Customer Service

  • Deep understanding of data entry

  • Medical Insurance Verification experience required

  • Proven experience going the extra mile to solve complex customer inquiries via extensive research

  • Excellent written/verbal communication and organizational skills

If you seek to deliver great customer outcomes and want to improve your customer service skills to deliver personalized service specific to individual customer needs, we want to hear from you now. Apply today!

OfficeTeam, a Robert Half Company, matches professionals in the administrative field with remote or on-site jobs on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you.

Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.

When you work with us, you’re working with the best. has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.

Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2020 OfficeTeam. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (www.roberthalf.com/terms-of-use).

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