Robert Half Corporation Jobs

Job Information

Robert Half International Customer Service Representative in Troy, Michigan

Description

Organization Seeks Spanish-Speaking Customer Service Representative!

OfficeTeam is in the hiring process for an articulate, highly-skilled Customer Service Representative who is bilingual in Spanish. Are you always outgoing and sociable? This could be a great position for you. Be prepared to come into a dynamic and fast-paced environment in this role. This Troy, Michigan Customer Service Representative position could be for you, if you're available for a long-term temporary opportunity.

What you get to do every day:

-Contacts Health Plan members via provided lists to secure appointments with field providers to deliver in-home health risk assessments

-Must a script to assist with specific talking points

-Secure visits

-Verify insurance status and make sure it is correct in system

-Data entry

If this sounds like the position for you , please reach out to our OfficeTeam for more information at 248-205-5581 and ask for the Talent Solutions Professional.

Requirements

  • Bilingual in Spanish/English

  • No stranger to performing extensive research to resolve complex customer inquiries

  • Active problem-solver who listens for customer cues and actively resolves problems with grace and integrity

  • Proficiency with Microsoft office applications

  • Ability to communicate verbally and in writing effectively throughout all levels of the company

  • Proficient with diversified computer software and systems

  • A consistently positive approach to your work that is rooted in a businesslike professionalism

  • Medical Insurance Verification experience preferred

  • Call Center Customer Service experience desired

  • Data entry experience

  • Strong customer service and office administrative skills

  • 1+ years of past relevant experience

  • Demonstrated ability to interact effectively with internal and external partners and clients/customers

If you are a service 'champion' who looks to improve and deliver personalized service based on individual customer needs, we want to hear from you. Contact us today!

OfficeTeam, a Robert Half Company, matches professionals in the administrative field with remote or on-site jobs on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you.

Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.

When you work with us, you’re working with the best. has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.

Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2020 OfficeTeam. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (www.roberthalf.com/terms-of-use).

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