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Robert Half International Customer Service Representative in TUALATIN, Oregon

Description We're Seeking a Customer Service Representative!

OfficeTeam has a fantastic career opportunity for an articulate, highly-skilled Customer Service Representative. Do you love building solid customer relationships? Then this position may be for you. This position will operate in a fast-paced and dynamic environment. If you're looking for a long-term temporary-to-full-time position in Tualatin, Oregon, this Customer Service Representative opportunity could be for you!

Major responsibilities

  • Offer friendly, accurate customer service in a timely fashion

  • Manage incoming telephone calls

  • Field and send out send written business correspondence

  • Be a part of business development by by actively cross-selling and referring customers Requirements - Positive attitude and an engaging businesslike approach

    • Solid understanding of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
  • Proven computer skills

  • Strong proficiency in Excel and other Microsoft Program skills

  • Comfort and confidence when interacting with internal and external partners and clients/customers

  • Strong problem solving and analytical skills

  • 2+ years' experience with performing in a goal-driven & customer-focused environment preferred

  • Excellent customer service and office administrative skills

  • Proven knowledge of typing 45 - 60 words per minute

  • Well-founded grasp of account management

  • Solid understanding of customer service

  • Foundational knowledge in Microsoft Outlook

  • Deep understanding of Microsoft Outlook

  • Microsoft Excel experience

  • Command of Answering Multi-Line Phone System

  • Comfort in pursuing resolutions to complicated customer inquiries using complex research methods

  • Strong communication skills, both verbally and in writing

We are looking for a service 'champion' who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction. If this aligns with your experience or career goals, don't hesitate to contact us today

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

2021 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (www.roberthalf.com/terms-of-use).

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