Robert Half Corporation Jobs

Job Information

Robert Half CSR in Tucson, Arizona

Description

We have an excellent opportunity for a highly skilled and motivated Customer Success Specialist! If you are a customer service professional who thrives in a fast-paced environment and is passionate about optimizing client experiences and elevating customer relationships, then we have the position for you. This role involves managing customer relationships, working in a high-volume environment, and helping maximize the customer experience to help drive loyalty and increase revenue.

What you get to do every day

  • Develop, track, and analyze customer success metrics

  • Solution for complex problems and issues

  • Promote customer acquisition, retention, and loyalty

  • Train/coach customer-facing staff to improve customer service and loyalty

  • Provide exceptional customer service in a fast-paced environment

  • Brainstorm and implement methodologies to improve the customer experience

    Requirements

  • Advanced ability in business writing, including the use of email correspondence

  • Experience with call-tracking and being held accountable to KPIs

  • Prior customer service or call-center experience, preferably in a fast-paced & high-volume environment

  • Outstanding research, analytical, and interpersonal skills

  • Strong technical skills including knowledge and experience with customer relationship management software (CRM)

Contact us today if you are available to start promptly and meet all the qualifications.

­Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2022 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/terms-of-use) .

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