Robert Half International Order Entry Specialist in Union City, California
Join Our Team as a Customer Service Representative!
OfficeTeam is in need of an articulate, highly-skilled Customer Service Representative. Are you someone who loves creating durable and productive customer relationships? Then this may be the role for you. Be prepared to come into a dynamic and fast-paced environment in this role. This could be the Union City, California Customer Service Representative position you're looking for, if you're available for a long-term temporary-to-full-time engagement.
What you get to do every day
Manage the fielding and sending of important written business correspondence
Deliver outstanding, friendly customer service in a timely fashion
Through your success in the role, you will support business development and client referral goals by actively cross-selling and referring customers
Manage incoming telephone calls
Strong customer service and office administrative skills
Basic knowledge in computer software programs and office equipment
Advanced Microsoft Office skills
Excellent written, verbal and social communication skills
Creative problem solver who anticipates risks and opportunities and maintains a vision for continuous improvement
Demonstrated experience performing extensive research to resolve complex customer inquiries
3+ years of past relevant experience
- Proven knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
Positive attitude and an engaging businesslike approach
Demonstrated talents in communicating and interacting with clients/customers, both internal and external
Comprehensive knowledge of order entry
SAP experience preferred
Proficiency in customer service
Foundational knowledge in account management
If you are committed to delivering an exceptional customer experience to each and every customer you interact with and are a customer service 'champion', we want to hear from you. Apply to this positing and call 510-744-6486 to be considered.
OfficeTeam, a Robert Half Company, matches professionals in the administrative field with remote or on-site jobs on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you.
Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.
When you work with us, you’re working with the best. has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.
Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.