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Robert Half Collections Specialist in Union Grove, Wisconsin

Description Robert Half is actively searching for a Collections Specialist with a positive attitude. This Collections Specialist role will be based in the Union Grove, Wisconsin region and will be a long-term contract / temporary employment opportunity. If you are interested in building your career as a finance professional that is part of a growing team, contact us today!


  • Handle inbound and outbound collections calls and correspondence

  • Correctly process bankruptcy filings when received

  • Administer all billing and reporting activities in response to deadlines

  • Comply with all rules and regulations established by the Federal Fair Credit Reporting Act

  • Pinpoint delinquent customer accounts through various means, including skip-tracing, phone contact, written correspondence, and make arrangements for payment

  • Act as a company representative in upholding quality customer service and a positive company image by resolving customer account inquiries

  • Ensure payments are processed

  • Document all customer payments to the right reports

  • Update customer files to ensure data integrity Requirements - Ability to survey and make decisions regarding customer accounts

  • Earlier experience working with various types of accounting software desired

  • 3+ years of prior high volume collections experience

  • Comprehensive knowledge of commercial collections

  • Foundational knowledge in Customer Portal

  • Site Collections experience

  • Well-founded grasp of Syteline ERP

  • Proven knowledge of Receiving Payments

  • General familiarity with Microsoft Excel

  • Experience with Accounts Receivable (AR)

  • Knowledge of credit collections

  • Strong communication and social skills and able to receive criticism well

  • AA or BS/BA in Accounting preferred

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app ( and get 1-tap apply, instant notifications for AI-matched jobs, and more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit for more information.

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