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Robert Half International Customer Service Representative in URBANDALE, Iowa

Description

Openings for Customer Service Representatives!

Robert Half OfficeTeam has an excellent job opportunity for an articulate, highly-skilled Customer Service Representative looking to expand their career. Do you want to apply your outgoing personality to further the benefit of a valuable business? This is the opportunity for you. This role will be situated in a challenging and dynamic environment. If you're looking for work in Urbandale, Iowa and can work a long-term temporary position, this could be the Customer Service Representative opportunity for you! This role will start with some training in office and shift to remote after

Your responsibilities in this role

  • Provides front-line technical support/information/solutions to dealers and customers on product related inquiries, issues, and concerns to optimize customer satisfaction and retention.

  • Provide support via multiple channels (telephone, email, and chat) while effectively documenting each interaction within the system

  • Create and maintain support tools/solutions available online.

  • Distributes additional product/service/policy information to customers, dealers, and company personnel.

Requirements

  • Excellent customer service and office administrative skills

  • Strong technical skills including proficiency with Microsoft Office Suite

  • 1+ years' experience of demonstrated performance in a goal-driven & customer-focused environment preferred

  • Strong problem solving and analytical skills

  • Conflict Resolution experience highly preferred

  • Good Computer Proficiency and troubleshooting knowledge

  • Sound written and verbal communication skills

If you are committed to delivering an exceptional customer experience to each and every customer you interact with and are a customer service 'champion', we want to hear from you. Submit your resume today by hitting APPLY now! Or call Shasta, Sarah, or Mikaela at 515-226-1700!

OfficeTeam, a Robert Half Company, matches professionals in the administrative field on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you. Our personalized approach, innovative matching technology and global network with local market expertise help you find the legal opportunities that match your skills and priorities — fast. By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets.

From philanthropy to environmental stewardship to employee programs, Robert Half is proud to have an active role in the communities in which we live and work. Our company has appeared on FORTUNE’s “Most Admired Companies” list every year since 1998.

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Contact your nearest OfficeTeam location at 888.490.4154 or visit www.roberthalf.com/jobs/officeteam to apply for this job now or find out more about other job opportunities.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2020 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.

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Salary: $15.00 - $16.00 / Hourly

Location: URBANDALE, IA

Date Posted: October 15, 2020

Employment Type: Temporary

Job Reference: 01502-0011588363

Staffing Area: Office u0026 Administrative

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