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Robert Half IT Support Technician in UTICA, New York

Description Do you have a flair for clearly breaking down and explaining convoluted technical information in a way that is easily understood by non-technical users? You might be interested in Robert Half's new Desktop Support Technician role. Candidates in the Legal industry will be interested in this job. You will thrive in this position if you consider yourself to be a self-starter with strong problem-solving skills and a passion for working in an innovative environment. This Desktop Support Analyst role is long-term contract / temporary to hire in nature and is based in the Utica, New York, area.

Your responsibilities in this role

  • Offer computer desktop support in accordance with established policies and procedures

  • Coordinate hardware repairs with the appropriate vendors

  • Support, examine, and repair computer systems, hardware, printers, and computer peripherals

  • Curate records of daily data communication transactions, issues and remedial actions taken or installation activities

  • Rectify computer problems, and suggest appropriate action/solutions

  • Meet regularly and effectively with ticket submitters

  • Give support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems Requirements - Comprehensive knowledge of T1 - T4

  • Knowledgeable when it comes to writing reports, business correspondence, user instructions, and procedure manuals

  • 2+ years of desktop support or other related experience

Technology Doesn't Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Questions? Call your local office at 1.888.490.4429. Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2022 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/terms-of-use) .

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