Robert Half International Customer Service Representative in Vancouver, Washington
OfficeTeam is seeking a temporary, remote Customer Service Representatives for our client in the food production industry. The Customer Service Representative is responsible for assisting customer with order entry and invoicing, product knowledge questions and concerns via customer contact through phone calls, e-mails, faxes and letters. We're seeking an individual who love building solid customer relationships and enjoys delivering excellent customer service. If you're looking for a long-term temporary engagement, and can work in Vancouver, Washington, this could be the Customer Service Representative position for you!
Performs data entry and invoicing of orders received from our customers by phone, e-mail, mail or fax.
Responds to product knowledge questions, and customer complaints and concerns.
Facilitates the shipping and tracking of customer orders.
May perform the duties of receptionist in his/her absence.
Complies with all company policies and procedures and operates all equipment in a safe and food-safe manner.
Complies with Bob’s Red Mill food safety policies and procedures including adherence to FDA regulations and Good Manufacturing Practices (GMPs).
Performs other tasks and duties as assigned.
Order entry experience
Comfort in pursuing resolutions to complicated customer inquiries using complex research methods
Strong problem solving and analytical skills
Excellent written, verbal and social communication skills
Foundational knowledge in Microsoft Office
Proficiency in Microsoft Dynamics CRM
Excellent data entry skills, strong attention to detail and proven accuracy
Strong customer service and office administrative skills
2+ years' experience in customer service roles
Providing great customer service, especially when interacting with internal and external partners and clients/customers
Strong proficiency with Microsoft Office Suite
Apply online today!
OfficeTeam, a Robert Half Company, matches professionals in the administrative field with remote or on-site jobs on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you.
Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.
When you work with us, you’re working with the best. has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.
Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.