Robert Half International Customer Service Representative in Vancouver, Washington
Robert Half is seeking a temporary Customer Service Representatives for our client in the food production industry. The Customer Service Representative is responsible for assisting customer with order entry and invoicing, product knowledge questions and concerns via customer contact through phone calls, e-mails, faxes and letters. We're seeking an individual who love building solid customer relationships and enjoys delivering excellent customer service. If you're looking for a long-term temporary engagement, and can work in Vancouver, Washington, this could be the Customer Service Representative position for you!
Performs data entry and invoicing of orders received from our customers by phone, e-mail, mail or fax.
Responds to product knowledge questions, and customer complaints and concerns.
Facilitates the shipping and tracking of customer orders.
May perform the duties of receptionist in his/her absence.
Complies with all company policies and procedures and operates all equipment in a safe and food-safe manner.
Complies with Bob’s Red Mill food safety policies and procedures including adherence to FDA regulations and Good Manufacturing Practices (GMPs).
Performs other tasks and duties as assigned.
Order entry experience
Comfort in pursuing resolutions to complicated customer inquiries using complex research methods
Strong problem solving and analytical skills
Excellent written, verbal and social communication skills
Foundational knowledge in Microsoft Office
Proficiency in Microsoft Dynamics CRM
Excellent data entry skills, strong attention to detail and proven accuracy
Strong customer service and office administrative skills
2+ years' experience in customer service roles
Providing great customer service, especially when interacting with internal and external partners and clients/customers
Strong proficiency with Microsoft Office Suite
Apply online today!
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.
Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.