Robert Half International Customer Service Representative in Vancouver, Washington
Opening Available for Customer Service Representative!
OfficeTeam is looking for a Customer Service Representative with a distinct skill set to expand their career. This position is fully remote! Do you enjoy forming new relationships every day? This may be a great fit for your next career move. Expect this role to exist within a dynamic and fast-paced working environment. If you're looking for a long-term temporary position in Vancouver, Washington this Customer Service Representative opportunity could be for you!
Answer inbound calls from customer
Deliver outstanding, friendly customer service in a timely fashion
Relay information about shipping delays, order statuses and billing
Manage the fielding and sending of important written business correspondence
-Provide technical assistance by troubleshooting equipment over the phone
-Resolve customer complaints in one call
Experience using Microsoft Office
Excellent computer skills
Strong communication and interpersonal skills (verbal, written, and listening)
Call Center Customer Service experience required
Answer Customer experience
Superior Customer Service experience
Proven knowledge of NetSuite
Experience with Hardware Troubleshooting
Well-founded grasp of Enterprise Resource Planning
Proficiency in Assist Customers
2+ years' experience of demonstrated performance in a goal-driven & customer-focused environment preferred
Enthusiastic attitude and an engaging businesslike approach
Customer service and office administrative skills
Strong problem-solving skills
Foundational knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
Demonstrated experience performing extensive research to resolve complex customer inquiries
Ability to exude confidence, knowledge, and empathy when interacting with internal and external partners and clients/customers
If you seek to deliver great customer outcomes and want to improve your customer service skills to deliver personalized service specific to individual customer needs, we want to hear from you now. Apply today!
OfficeTeam, a Robert Half Company, matches professionals in the administrative field on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you. Our personalized approach, innovative matching technology and global network with local market expertise help you find the legal opportunities that match your skills and priorities — fast. By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets.
From philanthropy to environmental stewardship to employee programs, Robert Half is proud to have an active role in the communities in which we live and work. Our company has appeared on FORTUNE’s “Most Admired Companies” list every year since 1998.
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Contact your nearest OfficeTeam location at 888.490.4154 or visit www.roberthalf.com/jobs/officeteam to apply for this job now or find out more about other job opportunities.
All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
© 2020 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.
Salary: $15.20 - $17.60 / Hourly
Location: Vancouver, WA
Date Posted: September 15, 2020
Employment Type: Temporary
Job Reference: 03600-0011559545
Staffing Area: Office u0026 Administrative