Robert Half Customer Service Specialist in VINELAND, New Jersey
Expanding organization located in South Jersey is seeking a Customer Service Specialist. As the Dispatcher will be responsible for coordinating and scheduling a team of field service technicians. The position is responsible for maintaining an organized daily workflow, working with company resources to respond to customer requests, and ensuring that company goals are achieved.
Daily scheduling of field service technicians
Assist customers in need of service
Answer in-bound calls
Make outbound calls to schedule service and solicit customers for future business
Review service reports to ensure proper billing and field procedures
Maintain customer database
Associates degree in a business-related field a plus
3+ years of customer service experience
Efficient and accurate data entry
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.
Questions? Call your local office at 1.888.490.4154. Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.