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Robert Half International Customer Service Representative-Standard in Virginia Beach, Virginia

Description You might be interested in this Customer Service Representative position via OfficeTeam, in a dynamic, rapidly changing call center. If you love building solid customer relationships, you might be the articulate, highly-skilled Customer Service Representative we're looking for. This Virginia Beach, Virginia Customer Service Representative position could be for you, if you're available for a long-term temporary opportunity.

Your responsibilities

  • Manage incoming telephone calls

  • Field and send written business correspondence

  • Be a part of business development by by actively cross-selling and referring customers

  • Provide accurate, friendly customer service in a timely fashion Requirements - Comprehensive knowledge of navigating basic office equipment and protocols

  • Supportive, positive attitude with a detail oriented demeanour applied to all tasks

  • Comfort in pursuing resolutions to complicated customer inquiries using complex research methods

  • 2+ years' experience of demonstrated performance in a goal-driven & customer-focused environment preferred

  • Strong problem solving and analytical skills

  • Excellent communication skills (written and verbal)

  • Proficiency with Microsoft Office required

    • Proven knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
  • Demonstrated ability to interact effectively with internal and external partners and clients/customers

  • Ability to use multiple computer systems, applications, and utilize search tools to find information

  • Strong customer service and office administrative skills

If you are committed to delivering an exceptional customer experience to each and every customer you interact with and are a customer service 'champion', we want to hear from you. Submit your resume today!

OfficeTeam, a Robert Half Company, matches professionals in the administrative field with remote or on-site jobs on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you.

Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.

When you work with us, you’re working with the best. has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.

Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2020 OfficeTeam. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (www.roberthalf.com/terms-of-use).

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