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Robert Half Systems Engineer in Virginia Beach, Virginia

Description Design, plan and implement advanced technical solutions. Participate in initial project planning. Handle escalations from System Admin II Tech. Quality Check and Network Discovery for projects. Work directly with Systems Administrator group to solve complicated I.T. issues. Work with Systems Administrators to determine the effectiveness and efficiency of existing systems; develop and implement strategies for improving or further leveraging these systems. Meet with clients and manage technical resources as needed. Ensure the documentation and configurations are current for the team’s assigned customer list. Ensure that all team members are following all the company’s technical protocols and procedures. Assist with technical training of team members. Work directly with the Team Lead to address personnel issues related to technical deficiencies. Work directly with the Team Lead to implement strategic plans for the team’s assigned customers. Have the technical proficiency to perform all the Help Desk Tech’s and Help System Admin’s responsibilities. Support the MSP Manager as needed. Requirements 4-8 years of experience in an IT support position High School diploma or GED equivalent A+, Network+, MCSE, MTA: Windows Server Administration Fundamentals preferred Strong networking knowledge Proficient in Windows Server and other cloud-based server environments (Azure, AWS, and WVD) Strong knowledge of Microsoft 365 Email and Office Products Strong knowledge of Microsoft Windows; knowledge of MacOS and Linux preferred Efficient problem solving / troubleshooting skills efficient, pleasant and detail oriented Strong verbal and written communication skills Must have attention to detail and be organized Strong time management skills and ability to multitask Must be able to work as a proactive team member in an office setting

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