Robert Half Corporation Jobs

Job Information

Robert Half Help Desk Analyst in Wakefield, Massachusetts

Description

Candidates who excel at coming up with creative solutions to technical issues will be a great fit for this position. Robert Half is seeking an IT Support Technician to accommodate field users in an ever-changing, active environment. Candidates with strong problem-solving skills and a passion for making effective change within an organization will be preferred for this IT Support Technician position. This role is based in the Wakefield, Massachusetts area with hybrid work schedule and is a permanent opportunity.

What you get to do every day

  • Diagnose recurring technical issues and implement solutions to address the root of the problems

  • Offer IT support for operating systems, productivity software, and a variety of other applications used internally

  • Independently investigate and implement solutions to technical issues

    Requirements - Eager problem-solver who listens for customer cues and actively resolves problems with grace and integrity

  • Background in user administration and bug fixing in a client server environment

  • Proven experience in installing and configuring operating systems, networked and local printers, and business applications

  • Comprehension of basic networking concepts

  • 1+ years of prior experience

  • Good understanding of IT support ticketing systems

  • Proficiency in MS Windows 10

  • Comprehensive knowledge of Active Directory

  • Server Administration experience preferred

  • Demonstrated knowledge of project management

  • Microsoft Server experience required

  • Experience with Cisco Voice Over Internet (Voip)

  • Adeptness in Ticketing System

Technology Doesn't Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Questions? Call your local office at 1.888.490.4429. Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2022 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/terms-of-use) .

DirectEmployers