Job Information
Robert Half Underwriting Support Specialist in Walnut Creek, California
Description
Walnut Creek Insurance Company is looking for an onsite temporary Document Management Specialist.
In this Document Management position, you will be responsible for the following:
• Review initial submission of documents received via email and sort for processing
• Reviews scanned images of paper mail – label/title them per company standards
• Research- investigates docs without a claim number
o New claims get sent to First Report Specialist
o Unidentifiable docs sent to customer care or other internal depts for review
• Quality assurance of scanned images and confirms valid claim number. Rejects and notifies the sender of scans not up to standard
• Assigns documents to correct claim number by checking/reviewing multiple data fields
• Data entry – enter image summary and document information (DOS and doc type) into SIMS (Claims mgmt. system)
• Miscellaneous projects
• Fast paced, High volume work environment – we’re a paperless company
• Emphasis: Speed and accuracy of indexing documents to their correct claims
Requirements
Data Entry
Research
Claims
Quality Control
• Proficiency in Quality Assurance processes and methodologies
• Excellent proofreading skills, with a keen eye for detail
• Experience in creating and managing Project Documentation
• Proficient in handling Email Correspondence with professionalism
• Ability to work independently and as part of a team
• Demonstrable problem-solving and analytical skills
• Ability to prioritize tasks and meet deadlines.
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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