Job Information
Robert Half Collections Specialist in WAPPINGERS FALLS, New York
Description
Robert Half is seeking Collections Specialists for a new job opening. Candidates with a strong sense of ownership and attention to detail are preferred. This Collections Specialist role will be based in the Wappingers Falls, New York region and will be a long-term contract employment opportunity. If you are determined to succeed and are looking for a new opportunity, contact us today!
Responsibilities
Yield to all Federal Fair Credit Reporting Act rules and regulations
Ensure bankruptcy filings are processed in the correct manner when received
Identify delinquent customer accounts through various means, e.g. skip-tracing, written correspondence, phone contact, and making arrangements for payment
Record all customer payments to the correct reports
Act as mediator in maintaining quality customer service and a positive company image by resolving customer account inquiries
Manage all billing and reporting activities in line with deadlines
Attend to inbound and outbound collections calls and correspondence
Guarantee payments are processed
Maintain and update customer files to sustain data integrity
Requirements - 2-3 years of prior high volume collections experience
Ability to survey and make decisions regarding customer accounts
Experience using accounting software
Comprehensive knowledge of commercial collections
Microsoft Excel experience required
AA or BS/BA in Accounting preferred
Excellent verbal, written, and social communication skills
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.
Questions? Call your local office at 1.888.490.3195. Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.
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