Robert Half International Administrative Assistant - Entry Level in Warren, Michigan
Robert Half OfficeTeam is looking for a Entry-Level Admin for a client in the Warren, MI area to manage customer queries and complaints. As the Entry-Level Admin, you will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.
For immediate consideration for this position, please reach out to us at 248-205-5581 and ask for a Talent Solutions Professional.
Some of your responsibilities might include:
•Maintaining a positive, empathetic and positive attitude toward customers at all times.
•Responding promptly to customer inquiries.
•Communicating with customers through various channels.
•Acknowledging and resolving customer complaints.
•Knowing our products inside and out so that you can answer questions.
•Processing orders, forms, applications, and requests.
•Keeping records of customer interactions, transactions, comments and complaints.
•Communicating and coordinating with colleagues as necessary.
•Providing feedback on the efficiency of the customer service process.
•Managing a team of customer service representatives.
•Ensure customer satisfaction and provide customer support.
• High school diploma, general education degree or equivalent.
• Ability to stay calm when customers are stressed or upset.
• Comfortable using computers.
• Experience working with customer support.
OfficeTeam, a Robert Half Company, matches professionals in the administrative field with remote or on-site jobs on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you.
Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.
When you work with us, you’re working with the best. has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.
Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.