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Robert Half Billing Analyst in WASHINGTON, District Of Columbia



My client is a dynamic multinational, Tier 1 facilities-based service and is publicly traded on the NASDAQ Stock Market with a need for a Billing Analyst to join their team. This opportunity offers tremendous room for growth and the ability to be a key player in growing organization.


• Execute timely and accurate processing customer termination requests

• Communicate with customer via phone and e-mail regarding complicated termination issues, including resolving disputes on termination dates and billing.

• Coordinate and communicate as needed across Departments regarding disconnect updates/or changes

• Provide Support and respond to Sales Team regarding customer disconnects inquiries

• Prepare and analyze monthly Revenue and Billing reports

• Accurately and efficiently handle Billing and Collection Inquires calls via Automatic Call Distribution System

• Provide overall Billing Operations Support in general as needed

• Excellent negotiation skills to settle customer disputes and final balances

• Provide ideas or suggestions to improve overall Monthly Bill Process

• Ticket assignment / follow-up / reporting

• Bill run processing support and analysis for US, CA, and MX

• Monthly revenue reports (run / analyze)

• Terminations processing support

• Handle customer billing inquiries by telephone, email, and hard copy

All interested candidates in this Billing Analyst position and other full-time opportunities across the D.C. area please contact Pierre Tepie via LinkedIn.



• Bachelor's Degree preferred

• Minimum of 3 years of billing experience

• Extreme attention to detail

• Excellent skills in Microsoft Offices

• Outstanding communication skills, both verbal and written

• Ability to resolve issues by coordinating across different departments internally

• Outstanding customer service skills

• Ability to logically think through issues to resolve problems

All interested candidates in this Billing Analyst position and other full-time opportunities across the D.C. area please contact Pierre Tepie via LinkedIn.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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