Robert Half Office Team Customer Service Representative in WASHINGTON, District Of Columbia
OfficeTeam is in the hiring process for an articulate, highly-skilled Customer Service Representative. Are you always outgoing and sociable? This could be a great position for you. This position will operate in a fast-paced and dynamic environment. This Customer Service Representative job is short term temporary, and located in downtown Washington, DC. Responsibilities: - Manage the fielding and sending of important written business correspondence - Provide accurate, friendly customer service in a timely fashion - May support business development and client referral goals by actively cross-selling and referring customers - Receive and place telephone calls
OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.
Apply for this job now or contact us today at 888.981.6731 for additional information.
All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
© 2018 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.
Req ID: 04514-0010396567
Functional Role: Customer Service
Postal Code: 20008-4106
Requirements: - Supportive, positive attitude with a detail oriented demeanour applied to all tasks - 2+ years' experience of proven performance in a goal-driven customer-focused environment desired - Proven ability to navigate multiple computer systems, applications, and utilize search tools to find information - Excellent customer service and office administrative skills - Demonstrated experience performing extensive research to resolve complex customer inquiries - Strong Microsoft Office skills - Customer service experience - Demonstrated ability to interact effectively with internal and external partners and clients/customers - Ability to recognize, evaluate, and resolve problems effectively - Ability to effectively interact, verbally and in writing - Solid understanding of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly If you are committed to delivering an exceptional customer experience to each and every customer you interact with and are a customer service 'champion', we want to hear from you. Submit your resume today!