Robert Half Customer Service Representative in WASHINGTON, District Of Columbia
Description You might be the Customer Service Representative Robert Half is looking for, if you love building solid customer relationships. Are you an articulate, highly-skilled candidate? You could find an excellent career opportunity in this Customer Service Representative position. This could be the long-term contract / temporary Customer Service Representative position you're looking for, if you can work in Washington, District of Columbia! If you're at your best when working in a dynamic, rapidly-changing call center, this could be the position for you.
What you get to do every day
Manage incoming telephone calls
Field and send out send written business correspondence
Provide accurate, friendly customer service in a timely fashion
Be a part of business development by by actively cross-selling and referring customers Requirements - Eager problem-solver who listens for customer cues and actively resolves problems with grace and integrity
- Proven knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
Comprehensive knowledge of customer service
Command of Email Correspondence
Experience with Microsoft Office required
Supportive, positive attitude with a professional demeanour applied to all tasks
Excellent customer service and office administrative skills
Strong communication and interpersonal skills
2+ years' experience of proven performance in a goal-driven & customer-focused environment desired
Comfort and confidence when interacting with internal and external partners and clients/customers
Comfort in pursuing resolutions to complicated customer inquiries using complex research methods
Proven ability to navigate multiple computer systems, applications, and utilize search tools to find information
If you derive professional and personal satisfaction from the expert application of customer service on a case-by-case basis, we want to hear from you. Apply today!
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.
Questions? Call your local office at 1.888.490.4154. Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.