Job Information
Robert Half Customer Service Representative in Washington, District Of Columbia
Description We are offering a short term contract employment opportunity for a Customer Service Representative in Washington, District of Columbia. This role is primarily focused on customer service and administrative tasks within the housing industry. You will be interacting with customers on the housing waitlist, collecting and updating physical documents, managing company databases, and performing clerical admin duties.
Responsibilities:
• Engage with customers on the housing waitlist, answering their queries and concerns
• Collect physical documents from customers and ensure their secure storage
• Update company databases with accurate customer information
• Carry out data entry tasks using Microsoft Excel and Microsoft Word
• Perform clerical admin duties such as scanning and filing documents
• Maintain high-quality customer service by resolving customer inquiries promptly
• Monitor customer accounts and take appropriate actions when necessary
• Process customer applications with attention to detail and efficiency. Requirements • Proficiency in Microsoft Excel and Microsoft Word
• Ability to handle high volume inbound calls
• Excellent customer service skills and ability to resolve customer complaints or issues
• Strong data entry skills with attention to detail and accuracy
• Demonstrated ability to work in a fast-paced, team-oriented environment
• Excellent communication and interpersonal skills
• Strong problem-solving and decision-making skills
• Ability to maintain confidentiality and handle sensitive information
• Experience in a customer service role is an advantage
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .