Robert Half Corporation Jobs

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Robert Half IT Service Desk in WASHINGTON, District Of Columbia

Description You might be perfect for Robert Half's Desktop Support Technician role if you have a flair for clearly breaking down and explaining convoluted technical information in a way that is easily understood by non-technical users. We're looking for self-starters with strong problem-solving skills and a passion for working in an innovative environment. This Desktop Support Analyst position, which is a long-term contract / temporary opportunity, is located in the Washington, District of Columbia, area.

Key responsibilities

  • Be in contact regularly and effectively with ticket submitters

  • Curate records of daily data communication transactions, issues and remedial actions taken or installation activities

  • Offer your support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems

  • Resolve computer problems, and give guidance on appropriate action/solutions

  • Administer computer desktop support in accordance with established policies and procedures

  • Preserve, inspect, and mend computer systems, hardware, printers, and computer peripherals

  • Arrange hardware repairs with the appropriate vendors Requirements - Expertise in MS Windows 10

  • Proficiency in Microsoft SCCM

  • Comprehensive knowledge of Microsoft Office 365

  • Desktop support or related experience

  • Ability to write reports, business correspondence, user instructions, and procedure manuals

Technology Doesn't Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2022 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/terms-of-use) .

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