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Robert Half International Collections Specialist in WATERLOO, Iowa


Accountemps is hiring a experienced Collections Specialist. Candidates with a strong sense of ownership and attention to detail are encouraged to apply. This Collections Specialist role will be based in the Waterloo, Iowa region and will be a short-term temporary-to-full-time employment opportunity. If you are actively looking for a new opportunity and want to continue building your career as a finance detail oriented, apply today!

Major responsibilities

  • Pinpoint delinquent customer accounts through various means, e.g. written correspondence, phone contact, skip-tracing, and making arrangements for payment

  • Abide by all rules and regulations established by the Federal Fair Credit Reporting Act

  • Ensure payments are processed

  • Act as liaison in maintaining quality customer service and a positive company image by resolving customer account inquiries

  • Ensure bankruptcy filings are processed in the correct manner when received

  • Maintain and update customer files to sustain data integrity

  • Administer all billing and reporting activities in response to deadlines

  • Record all customer payments to the correct reports

  • Control inbound and outbound collections calls and correspondence


  • Ability to analyze customer accounts and make decisions based on those analyses

  • 1+ years of prior high volume collections experience

  • Prior experience using accounting software

  • Strong communication and interpersonal skills

  • AA or BS/BA in Accounting preferred

  • Customer service experience required

  • Solid understanding of Microsoft Excel

Accountemps, a Robert Half Company, matches skilled accounting and finance professionals with remote or on-site jobs on a temporary and temporary-to-hire basis. Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.

When you work with us, you’re working with the best. Robert Half has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.

Questions? Call your local office at 1.888.490.3195. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to temporary professionals. Visit for more information.

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Salary: $14.25 - $16.50 / Hourly

Location: WATERLOO, IA

Date Posted: February 22, 2021

Employment Type: Temp to Hire

Job Reference: 01520-0011708830

Staffing Area: Temporary Accounting u0026 Finance