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Robert Half Desktop Support Analyst III in WAUNAKEE, Wisconsin


If you're looking for work as a Desktop Support Analyst III, and have a flair for clearly breaking down and explaining convoluted technical information in a way that is easily understood by non-technical users, you might be right for Robert Half's new job opening. This job is for Machinery Manufacturing industry candidates. You might be our ideal candidate, if you are a self-starter with strong problem-solving skills and a passion for working in an innovative environment. This Desktop Support Analyst II position, which is a long-term contract with the opportunity for hire. This is an onsite role in Waunakee, WI.

What you get to do every single day

  • Provide computer desktop support in accordance with established policies and procedures

  • Arrange hardware repairs with the appropriate vendors

  • Provide support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems

  • Rectify computer problems, and suggest appropriate action/solutions

  • Meet regularly and effectively with ticket submitters

  • Create records of daily data communication transactions, issues and remedial actions taken or installation activities

  • Maintain, analyze, and fix computer systems, hardware, printers, and computer peripherals

    Requirements - Well-founded grasp of Network Printers

  • Cisco Networking experience

  • General familiarity with Password Reset

  • Proven knowledge of Cisco VPN

  • Practical knowledge of PC desktop/workstations

  • Desktop Imaging experience highly desired

  • Strong familiarity with MS Windows 10

  • Active Directory experience required

  • Solid understanding of Microsoft Office 365

  • Experience writing procedure manuals, user instructions, business correspondence, and general report writing

  • 5+ years of desktop support or other related experience

Technology Doesn't Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app ( and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Questions? Call your local office at 1.888.490.4429. Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit for more information.

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