Job Information
Robert Half Desktop Support Analyst III in WAUNAKEE, Wisconsin
Description
If you're looking for work as a Desktop Support Analyst III, and have a flair for clearly breaking down and explaining convoluted technical information in a way that is easily understood by non-technical users, you might be right for Robert Half's new job opening. This job is for Machinery Manufacturing industry candidates. You might be our ideal candidate, if you are a self-starter with strong problem-solving skills and a passion for working in an innovative environment. This Desktop Support Analyst II position, which is a long-term contract with the opportunity for hire. This is an onsite role in Waunakee, WI.
What you get to do every single day
Provide computer desktop support in accordance with established policies and procedures
Arrange hardware repairs with the appropriate vendors
Provide support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems
Rectify computer problems, and suggest appropriate action/solutions
Meet regularly and effectively with ticket submitters
Create records of daily data communication transactions, issues and remedial actions taken or installation activities
Maintain, analyze, and fix computer systems, hardware, printers, and computer peripherals
Requirements - Well-founded grasp of Network Printers
Cisco Networking experience
General familiarity with Password Reset
Proven knowledge of Cisco VPN
Practical knowledge of PC desktop/workstations
Desktop Imaging experience highly desired
Strong familiarity with MS Windows 10
Active Directory experience required
Solid understanding of Microsoft Office 365
Experience writing procedure manuals, user instructions, business correspondence, and general report writing
5+ years of desktop support or other related experience
Technology Doesn't Change the World, People Do.®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.
Questions? Call your local office at 1.888.490.4429. Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.
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