Robert Half Key Account Collections Specialist in Wauwatosa, Wisconsin
Description You might be interested in our Collections Specialist position if you have a strong sense of ownership and attention to detail. Robert Half is hiring candidates looking to build their careers as finance professionals for an open position in a growing team. Based in the Wauwatosa, Wisconsin region, this long-term contract / temporary to hire role is a great opportunity for a Collections Specialist.
Act as liaison in maintaining quality service to the customer and a positive company image by resolving customer account inquiries
Catalog all customer payments to the correct reports
Oversee and update customer files to ensure data accuracy
Locate delinquent customer accounts through various means, e.g. skip-tracing, written correspondence, phone contact, and making arrangements for payment
Control inbound and outbound collections calls and correspondence
Accurately process bankruptcy filings when received
Yield to all Federal Fair Credit Reporting Act rules and regulations
Guarantee the processing of payments
Manage all billing and reporting activities in line with deadlines Requirements - AA or BS/BA in Accounting preferred
Strong communication skills, both verbally and in writing
Ability to analyze and make decisions on customer accounts
2+ years of prior high volume collections experience
Earlier experience working with various types of accounting software desired
Expertise in Cash Collections
Proven knowledge of Customer Account
General familiarity with data entry
Well-founded grasp of customer invoices
Collecting Payments experience
Strong familiarity with Collection Processes
Experience with Microsoft Office
Comprehensive knowledge of Billing Collection
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.
Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.