Job Information
Robert Half Office Manager in Wayne, Pennsylvania
Description
We are looking for an Office Manager to join our team in Wayne, Pennsylvania. The role will involve a range of administrative functions, including managing customer credit records, processing credit applications, and ensuring the efficiency of daily operations in our telecom provider industry setting.
Responsibilities:
• Accurately and efficiently process customer credit applications
• Maintain up-to-date customer credit records
• Resolve customer credit inquiries in a timely manner
• Monitor customer credit accounts and take appropriate action to collect delinquent payments
• Distribute requests to appropriate remarketers accurately and timely
• Manage team email box, ensuring timely distribution of all requests
• Reconcile unapplied cash for accurate posting and accounting
• Process check applications accurately and timely
• Research and submit refund requests as needed
• Conduct account reconciliations for accurate invoicing and delinquency
• Open, review, and document all incoming mail in a timely manner
• Gather, distribute, and report on all correspondence including contract and vendor information
• Send cancellation rejection letters as required.
Requirements
• Demonstrated proficiency in Customer Service tasks and operations
• Experience with Operations management in an office environment
• Proficient in handling, managing, and processing Invoices
• Ability to conduct Research and Review tasks efficiently
• Familiarity with Human Resources (HR) Administration
• Capable of providing Workstation Support
• Experience in performing Reconciliations
• Proven ability to Answer queries and concerns in a timely manner
• Experience in managing Receipts, Refund Requests, and Delinquencies
• Familiarity with Backup Technologies
• Experience in handling employee Terminations
• Proven skills in Asset Management
• Understanding of Service Level Agreements
• Experience dealing with Dealers and Distributors
• Capable of generating and managing Quotes and Remittances
• Familiarity with Quoting procedures and Consignments
• Knowledge of HealthCare.gov procedures and requirements is a plus.
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .