Robert Half International Customer Service Representative in WEST CHESTER, Pennsylvania

Description

Develop your career as a Customer Service Representative in the expanding Non-Profit industry through this exciting opportunity at OfficeTeam. Do you love building solid customer relationships? Then this position may be for you. This position will operate in a fast-paced and dynamic environment. This Customer Service Representative position is based in the West Chester, Pennsylvania region and is a long term temporary-to-fulltime employment opportunity.

Key responsibilities

  • Deliver outstanding, friendly customer service in a timely fashion

  • Manage the fielding and sending of important written business correspondence

  • Handle incoming telephone calls

  • Be a part of business development by by actively cross-selling and referring customers

Requirements

  • Customer service experience

  • Proficiency in Microsoft Excel

  • Data entry experience preferred

  • A consistently positive approach to your work that is rooted in a businesslike professionalism

  • Excellent written/verbal communication and organizational skills

  • Excellent customer service and office administrative skills

  • Foundational knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

  • Excellent problem-solving skills

  • 2+ years' experience of demonstrated performance in a goal-driven customer-focused environment preferred

  • Comfort and confidence when interacting with internal and external partners and clients/customers

  • Proven experience going the extra mile to solve complex customer inquiries via extensive research

  • Proven ability to navigate multiple computer systems, applications, and utilize search tools to find information

We are looking for a service 'champion' who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction. If this aligns with your experience or career goals, don't hesitate to contact us today Send your resume to [email protected] or give us a call at 484.254.9050

Requirements

Data Entry, Excel

OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.

Apply for this job now or contact us today at 888.981.6731 for additional information.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2018 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.

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Salary: DOE

Location: WEST CHESTER, PA

Date Posted: December 7, 2018

Employment Type: Temporary-to-full-time

Job Reference: 03710-0010761312

Staffing Area: Office & Administrative