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Robert Half CIAM Business Analyst in West Des Moines, Iowa

Description We are seeking a CIAM Business Analyst to join our team in the Life Insurance industry, based in West Des Moines, Iowa. This role is a unique opportunity to use your technical skills and data analysis abilities to enhance our customer identity and access management.

Responsibilities:

• Utilize your technical expertise and understanding of CIAM tools to improve identity proofing and management at an enterprise level.

• Engage effectively on highly technical projects, particularly those that involve implementing complex identity capabilities.

• Make recommendations on CIAM tools and solutions, acting as a product owner.

• Facilitate business value delivery and continuous improvement within an Agile framework.

• Break down complex business problems and requirements into actionable user stories.

• Ensure the quality assurance of CIAM solutions through rigorous testing.

• Conduct data analysis, interpreting data needs and turning findings into actionable business insights and requirements.

• Undertake technical analysis related to customer identity and access management.

• Manage and maintain accurate customer credit records.

• Process customer credit applications with accuracy and efficiency. Requirements • Must possess a Bachelor's degree in Business, Finance, Computer Science, or a related field.

• Proven experience as a Business Analyst in the insurance industry, specifically in the life insurance sector.

• Expertise in Customer Identity and Access Management (CIAM).

• Strong knowledge and experience of Agile methodologies is essential.

• Excellent analytical skills with an ability to thoroughly understand and interpret business processes.

• Proficiency in using business intelligence tools and data analysis software.

• Exceptional problem-solving skills and the ability to troubleshoot issues quickly and effectively.

• Outstanding communication and presentation skills, with the ability to effectively communicate complex information to a variety of audiences.

• Strong organizational skills, with the ability to manage multiple projects simultaneously and deliver on deadlines.

• Detail-oriented individual with a strong focus on accuracy and quality.

• Ability to work both independently and as part of a team.

• Familiarity with IT compliance and risk management requirements in the insurance industry.

• Must be willing to continuously update knowledge and skills in the field of business analysis and insurance. Technology Doesn't Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .

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