Job Information
Robert Half EHR Specialist & Trainer in WEST DES MOINES, Iowa
Description
Robert Half Technology has a GREAT opportunity with our partner here in the Des Moines area. Looking for strong technical acumen, customer service, and willingness to learn a new system and become a Super User to train others.
Project Scope:
These 6 individuals will be working with Next Tech directly to become proficient “Super Users” of their EHR system. They will become very proficient with the platform and will become subject matter experts on the use of the platform. The individual won’t be troubleshooting issues – if they do, it will be directly through Next Tech and will be the liaison between the business and vendor. Go live date is OCTOBER 1st. Our client would like these individuals to be ready for the transition to help and train end users – there are approximately 550 – 600 Total End Users of the system. All training materials and documentation are provided by Next Tech!
Target skills:
EHR Experience is a huge plus – does not have to be Next Tech but would be nice!
Strong Technical acumen – Technical troubleshooting with great customer service
Mentoring type of ability – able to train well and great communication skills
Must be comfortable with training staff after becoming proficient in the EHR system
Requirements - Comprehensive knowledge of EHR SYSTEM
Well-founded grasp of Basic Troubleshooting
Conduct Training Sessions experience
Knowledge of Computer based training
Employee Training experience
Proven knowledge of Provide Training
Experience with End User Training
IT support ticketing system experience desired
Experience in user administration and bug fixing in a client server environment
Understanding of basic networking concepts
Ability to simplify complex problems and build solutions
Demonstrated excellence in installing and configuring operating systems, networked and local printers, and business applications Technology Doesn't Change the World, People Do.®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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