Robert Half Corporation Jobs

Job Information

Robert Half Helpdesk Tier 2/3 in West Los Angeles, California


For immediate and confidential consideration please message Ali Scott on LinkedIn with your resume*

Help Desk Tier II & III

Salary: $65,000-80,000

Location: Century City, CA on-site for training, then hybrid

Employment Type: Full Time

Industry: Finance Management

Title: Help Desk Tier II/III

Benefits: 401k, health, dental, vision, paid holidays & vacations

You have VIP support experience. You have what it takes to be a Help Desk Level II/IIISupport. You are looking for a stable, long-term opportunity. We want YOU!

This person will be responsible for equipment set up for office use, resolving escalated Help Desk tickets in a timely manner, and providing technical support to users remotely and in-office. Because this role is very visible within the company, you will have the opportunity to make a positive impact on the department and organization.


Major Job Responsibilities:

· Minimum 4 years of desk side experience in a professional environment.

· On-site and remote 2nd and 3rd level support.

· Creating Users/Groups, managing access rights to files/Folders.

· Hardware/Software troubleshooting: including PC’s, Windows 7, and Windows 10.

· Making recommendations on hardware and software procurement to support business goals.

· Ensure that systems enforce global IT Policies and security policies.

  • Expertise in troubleshooting, configuration, and repair of server, network, email, file shares, PCs, and Audio/Visual equipment Manage and execute project strategies


· Active Directory: Server 2008, 2012, Group Policies

· Experience in a mid-size company

· Basic networking experience

· Knowledge of Office 365, XP, Windows 7, Windows 10

· Hardware/Software troubleshooting: including PC’s, Laptops, and Printers

· Strong oral and written communication skills

· Excellent Customer Service and interpersonal skills.


· Bachelor’s degree or certifications and equivalent experience in related field

· 4+ years of experience in the field

For immediate and confidential consideration please message Ali Scott on LinkedIn with your resume*

Technology Doesn't Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app ( and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit for more information.

© 2022 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use ( .