Robert Half Collections Specialist in West Windsor, New Jersey
To succeed in this part-time Collections Specialist position, you will need to be a focused, detail-oriented thinker. Responsibilities include monitoring credit limits, resolving disputed invoices, releasing orders and collection calls. This role requires strong multitasking and interpersonal communication skills, as well as basic data entry and data analysis abilities. This part-time Collections Specialist role will be based in the Princeton, New Jersey region. Contact Robert Half today if you want to nourish your career as an experienced Collections Specialist at a growing company.
Locate delinquent customer accounts through various means, e.g. skip-tracing, phone contact, written correspondence, and make arrangements for payment
Update customer files to ensure data integrity
Control inbound and outbound collections calls and correspondence
Act as liaison in maintaining quality service to the customer and a positive company image by resolving customer account inquiries
Register all customer payments to the correct reports
Review orders on hold to determine action needed to release, including requests to change customer credit limits
Work collaboratively with functional departments to resolve customer disputes, inquiries and requests
Comply with all rules and regulations established by the Federal Fair Credit Reporting Act
Excellent written, verbal and social communication skills
Ability to analyze and make decisions on customer accounts
2-3 years of prior high volume collections experience
Previous experience using QuickBooks
Daily Cash Receipts experience preferred
Deep understanding of Account Discrepancies
Expertise in credit collections
Solid understanding of commercial collections
Experience with Cash Payments
Demonstrated knowledge of Enter Invoices
AA or BS/BA in Accounting preferred
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.
Questions? Call your local office at 1.888.490.3195. Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.